Important contacts and resources

Find key school contacts, service provider details, and practical guides for parents on school routines, fees, and support resources.

Last updated 9 September 2026

Service Providers

School Dental Clinic
Operating Hours (Please contact clinic directly)
Lunch Break: 1pm – 2pm
Tel: 85332492 or
Health Promotion Board #04-00,
No.3, Second Hospital Avenue
Singapore 168937

School Bus Transportation
96 Transit
Mr Benny Ng
Tel: 86689923
Please liaise with vendors directly

Daily School Bus Services
Not-to-Exceed School Bus Fares (Per month)

Not-to-exceed monthly school bus fares by distance and vehicle size

Distance	Up to 15-Seater		15- to 30-Seater		> 30-Seater
Distance	1-way	2-way	1-way	2-way	1-way	2-way
Up to 2km	$195	$215	$195	$215	$195	$215
>2-4km	$215	$230	$215	$230	$215	$230
>4-6km	$280	$300	$280	$300	$280	$300

Continental Bookstore
School Term
Monday to Friday
8am to 2pm
Tel: 62550181

Bookshop opening hours with effect from 1 Apr 2025 will be from 8am to 2pm.
*Parents only allowed to come in from 8am to 9am, 1.30pm to 2pm.

School Uniform Chop Kong Chong
Sembawang Shopping Centre
604 Sembawang Road,
#02-13 S758459
Tel: 67531489
Fax: 67589290
Operating Hours
Monday to Saturday
11.30 – 8pm
Sunday and Public Holidays
11.30 – 6pm
Online Orders
*Pricing depends on size

Student Care Centre Nascan
Operational Hours: After school hours to 7pm
Student Care Centre inside Jiemin Primary School
Tel: 82988565

Curriculum Time

School hours, reporting times and recess by day

DAY	SCHOOL HOURS	REPORTING TIME	RECESS
Mon, Tue, Wed, Thu	7.45 am – 1.30 pm	7.30 am	P1 : 8.45am – 9.15am P2 : 9.15am – 9.45am P3 : 11.15am – 11.45am P4: 10.15am - 10.45am P5: 9.45am - 10.15am P6: 10.45am - 11.15am
Fri	7.45 am – 1.15 pm	7.30 am

All pupils MUST assemble in the hall at the respective reporting time.
Pupils are to engage themselves in Silent Reading once they report to the hall.
Please refer to announcements in Parents Gateway for the latest details.

Gate Opening Hours

To better safeguard our pupils' safety and well-being, the opening hours of the respective gates are as follows. Visitors are requested to inform our security guards at the guard post.

School gate opening hours by gate and day

Day	Opening Hours
Day	Back Gate (Near traffic crossing)	Front – Side Gate (Near traffic crossing)	Front – Main Gate
Mon, Tue, Wed, Thu	7.00am - 7.30am 1.30pm - 1.50pm	7.00am - 7.30am 1.10pm - 1.50pm	Controlled entry during curriculum time
Fri	7.00am - 7.30am 1.15pm - 1.35pm	7.00am - 7.30am 12.55pm - 1.35pm	Controlled entry during curriculum time

Drop Off and Pick Up Points

Pupils taking school bus to school
The school bus will drop off and pick up your child / ward at the School Bus Bay.
Pupils walking to school
Accessible Gates
Pupils walking to school may use the side gate or Back Gate
(Please note opening hours)
Rainy Day
During rainy days, you may use the shelters located at the Side Gate and Back Gate.
Parents driving pupils to school
You may park your car at the nearby HDB car parks if you wish to come into the school to drop off or pick up your child/ward. Pupils may use the gate that is most convenient to them.

*For safety of the pupils, cars are not allowed to drive into the school premises.
*Please let your child alight safely along the pavement in front of the Main Gate (near to the main building)
*On rainy days, you may drive into the school and drop off or pick up your child / ward at the front porch.

Visiting School

When visiting the school, please seek clearance at the security stand and then proceed to the General Office for assistance. We seek your co-operation to help us facilitate the smooth running of the school and ensure the safety of our pupils.

Picking Up Your Child

Parents should wait at the designated waiting areas – either front or back gate.
If your child is ill,
- At least one family member or another adult as authorised by the parents must pick up the pupil from school.
- Family member or adult authorised by parents has to fill up an “Early Release" Form.
- Pupils are not allowed to leave the school during curriculum time unless permission is granted by the teacher

Well-Being Of Your Child

Please do not bring your child to school when he/she is unwell. Your child should only return to school after he/she has been certified to be medically fit by a medical doctor.

Please call the General Office to update the status of your child for the school's attendance tracking.

We look forward to your support and co-operation as we do our best to create a happy and safe environment conducive to your child’s learning.

Helplines

Helpline organisations, contact numbers and operating hours

Organisation	Who Is It For	Telephone	Time
AMP Hotline	Malay/ Muslim families in crisis or those who need help	6416-3960	Mon – Fri 10am – 5pm (Except PH)
Care Corner 800 Hotline	(Mandarin Counselling Centre) For pupils/ Families with problems	1800-353-5800	Mon – Sun 10am – 10pm (Except PH)
Daybreak Family Service Centre (Yishun)	For families with problems	6756-4995	Mon – Thu 9am - 6pm Fri 9am - 5pm
Samaritans of Singapore	For suicidal, lonely and anyone in crisis	1800-221-4444	24 Hours
Tinkle Friend (Singapore Children's Society)	For children ages 7-12 years who need someone to talk to	1800-274-4788	24 Hours

Financial Assistance Scheme (FAS)

The MOE FAS is open to all pupils who are Singapore Citizens. The MOE FAS application period would start sometime from mid-September to October. Please refer to the circular issued to all parents. Details of the financial assistance scheme can be found in the following website - https://www.moe.gov.sg/financial-matters/financial-assistance.

Updating of Pupils' Official Address and Contact Numbers

If there are any changes to the pupils' official address and/or parents'/guardians' contact numbers, please update your information in Parents Gateway.

Payment of School Fees

We encourage parents to pay school fees via non-cash channels (eg. either by GIRO, directly via iBanking or at AXS machines), so that your child does not need to carry cash to school to pay for the school fees with the risk of losing his/her wallet.

If you have not opted for GIRO payment, you can do so by filling in the GIRO authorisation form which can be obtained from the General Office. Deductions by GIRO is made every 26th of the month (except for January, where there would be a 2 month deduction in February).

If you wish to pay via cash (provided you are not on GIRO scheme), please note that the hours for cash collection at the General Office is as follows:

General Office cash collection hours by day

Day	Hours for Cash Collection at General Office
Mon to Fri, excluding PH	8.30am to 3pm
Sat, Sun and PH	closed

For more information on school fees, please refer to the MOE webpage (opens in new tab).