Singapore Student Learning Space

What is SLS?

The Singapore Student Learning Space, or SLS, is MOE's core platform for teaching and learning and is one of MOE’s key initiatives to transform the learning experiences of Singaporean students through the purposeful use of technology to enable students to engage in different learning modes.

By logging to SLS, Jieminites have access to curriculum-aligned resources. They can learn anytime, anywhere, and at their own pace. The SLS is also integral for our teachers to design lessons and curate digital resources.

We look forward to your support as we help our students strengthen their learning through the SLS.

Below are some of the common issues faced by students when logging in to SLS:

LOGIN PROBLEMS

Forgetting username
A student’s SLS username is made up of the first five characters of his/her name followed by the last five characters of his/her NRIC/BC/FIN ID.

Name	BC ID	SLS User name
ADAM TAN	T0015524F	ADAMT5524F

Forgetting password

	Method	Remark
1.	Use email to reset	Setup the verification email first (Click here)
2.	Inform Form teacher	• Via General Office (6257 1772) • Required information; Name, Class and type of help needed (Reset Password / Unlock account / Others)
3.	School-based helpline (FOR SCHOOL CLOSURE ONLY)	• Call 6758 6473 • Required information; Name, Class and type of help needed (Reset Password / Unlock account / Others) • Reset password will be communicated via contact number provided
4.	SLS Helpdesk (MON-FRI: 9AM-9PM, SAT: 9AM-3PM)	• Call 6702 6513 • Email helpdesk@sls.ufinity.com • Find out from go.gov.sg/loginissues

Account locked

Your account will be locked after 10 consecutive attempts to log in with an incorrect password.

1.	Inform Form teacher	Required information; Index number, Name and Class
2.	SLS Helpdesk (MON-FRI: 9AM-9PM, SAT: 9AM-3PM)	Call 6702 6513 Email helpdesk@sls.ufinity.com Find out from go.gov.sg/loginissues

Frequently Asked Questions

I used the “Password Reset Link Method” but I cannot find my password reset email. What can I do?

If you cannot see the email in your inbox, it may be in the spam or junk email folder. It is also possible that you have not keyed in or verified the email address in SLS.
Note: The URL in the email will expire within 20 minutes. If the URL has expired, go to the login page and select "Forgot Password" to try again.

Can I change the security questions?

Students can log in to SLS to change the answers to their security questions. However, the questions are fixed.

What are the Operating System and Browser Requirements for SLS?

SLS is accessible through internet browsers on either Windows PC, Mac, iPad or Android tablets and mobile devices.
Due to the responsive nature of the site, the layout of the components on the website will appear differently on different devices. The recommended operating systems and browsers are:

Operating System	Browser
Microsoft Windows 10	Google Chrome 88 and later Microsoft Edge 88 and later
Mac OS 10.15 and later	Safari 14 and later Google Chrome 88 and later
iPadOS 14 and later	Safari 14 and later Google Chrome 88 and later
iOS 14 and later	Safari 14 and later Google Chrome 88 and later
Android 10 and later	Google Chrome 88 and later
ChromeOS 103 and later	Google Chrome 103 and later